Retail strategies

Frontier staff have been advising corporate and public clients on strategic energy retail market issues since the full liberalisation in some countries in the late 1990s for example in the UK and Germany and more recently in Austria, the Netherlands or Belgium. Frontier is now bringing to bear this experience when advising clients who try to understand aspects such as:

• The organisation of metering, load profiling and settlement systems;
• The geographic and customer segmentation of electricity and gas retail market;
• The determinants of customer switching behaviour and their relative importance; or
• The developments of energy retail margins and their determinants.