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The regulation of publicy-owned utilitiesUtility regulation developed as the counterpart of privatisation in the UK, and was developed elsewhere to manage the grant of long-term concessions to private companies. Now governments are exploring the contribution regulation can make to the performance of utilities that remain publicly owned and operated. Using a regulatory model similar to those devised for regulating privatised assets and concessions, Frontier has worked for several governments to help raise standards with respect to the four Cs - customers, comparisons, contestability and clarity. This bulletin discusses some of the challenges involved in creating disiplines similar to those provided by the market.
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