Our postal work

Postal markets are changing dramatically as a result of market liberalisation, increasing e-commerce and changing consumer demand for more delivery options.  Traditional postal operators adjust their operations as the number of packets and parcels increase and the volumes of letters fall.  Alternative parcel delivery operators, express operators and logistical players challenge traditional postal operators under innovative business models to also meet the needs of e-retailers and consumers.

Our postal practice advises operators, regulators and policy makers across Europe. We combine industry expertise with an understanding of market dynamics in regulated industries to provide first class support on strategic, regulatory and competition issues.

We advise on issues such as:

  • customer behaviour and demand for postal services;
  • the universal service and its financing;
  • pricing and price regulation;
  • competition policy and analysis;
  • benchmarking and cost efficiency;
  • costing and profit analysis; and
  • regulatory diligence in the run-up to privatisation.

15% Decline in global mail volume between 2008 and 2013

Recent Work