Cookie Policy

Cookie policy

Our website uses cookies to obtain certain types of anonymous information when your web browser accesses our site. We use web analytical software to observe usage of the website, and other cookies which help to ensure site visitors are directed to the right content, and in the right language. You may refuse to accept cookies by activating the setting on your internet browser which allows you to refuse the setting of cookies.

A cookie is a small text file that is placed on your computer by the server operating our website. We use two types of cookies on this website:

  • Essential: these allow the website to provide the online service you requested. Blocking these may affect the functionality and your experience of the website.
  • Non-essential: these allow us to understand how you use our site, how you arrived etc. and hopefully enable us to improve it. Blocking these would not affect the functionality of the website.

The web server may also collect your device’s IP address. We use this information to:

  1. record how many times the Website has been visited;
  2. identify where users of our website come from; and
  3. track which parts of the Website have been visited so we can improve the content and layout.

In most cases, we collect this website usage information in a way which does not identify you and we do not attempt to link this information with the information that we collect about our contacts referred to above. However, if you arrive at our website by clicking a link in an e-mail we sent, our software provider may link website usage information to your email address as described in the ‘What we use your data for’ section above.

We use the following Cookies on our website:

 

Name  Description Type Duration
_ga Google Analytics. Identifies individual users and tracks their use of the site. More details here. First party 2 years
_gid Google Analytics. Identifies individual users and tracks their use of the site. More details here. First party 24 hours
_gat Google Analytics. Throttles requests sent to Google Analytics. More details here. First party 1 minute
1P_JAR Google Analytics. This cookie is used by Google Analytics to analyse how visitors find our website, how often they visit it, and which pages are the most popular. More details here. First party 3 weeks
_hjAbsoluteSessionInProgress Google Analytics. This cookie is used by Google Analytics to detect the first pageview session of a user. First party 30 minutes
_hjFirstSeen Google Analytics. This cookie is used by Google Analytics to determine if the visitor has visited the website before, or if it is a new visitor on the website. First party 1 day
_hjTLDTest Google Analytics. This cookie is used by Google Analytics  to determine the most generic cookie path to use. First party Session
_hjid Google Analytics. This cookie is used by Google Analytics to persist the User ID. First party 1 year
_hjIncludedInPageviewSample Google Analytics. This cookie is used by Google Analytics to determine if the visitor is included in the data sampling defined by the website's pageview limit. First party 30 minutes
cookieMessageAccepted Frontier. Legacy cookie that is no longer used. First party 6 months
wow.anonymousld
wow.schedule
wow.session
wow.utmvalues
Communigator. These cookies will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. More details here. First party 2 years (wow.anonymousld)
Session (all others)
cookiePopupAccepted Frontier. Remembers whether you have performed an action to dismiss the cookie message or not. First party 6 months
cookieAnalyticsAccepted Frontier. Remembers whether you have consented to Analytics or not. First party 6 months

Get in touch

Want to find out more? Then why not give us a call or drop a quick email