As markets change, regulators have to decide whether and how to intervene.
Firm slap or gentle nudge?
There is great excitement about the potential in blockchain and Big Data, from their use in retail to huge tech companies and the energy market. Regulation is going to need a firm hand in some areas, and a lighter one in others. Computer algorithms might learn to collude , and competition and privacy are going head to head. How will regulators act in open banking , or towards the ubiquitous tech giants?
Whither the consumer?
Does the customer need protection with these issues, or will the market see to their welfare through competition? From AI supplanting human labour to better choice in public services; from greener heating and electricity to telecoms and the Internet of Things, the interests of the consumer are being challenged and aided in new markets everywhere. How should regulators act and can these new technologies help them?
